Privacy Policy

Introduction

Introduction Decision Advisors ("Company"), a global consulting and research firm, is committed to protecting the privacy of its clients, website visitors, and study participants. This Privacy Policy outlines how we collect, use, store, and share your information. We strive to adhere to all relevant data protection laws, including the General Data Protection Regulation (GDPR).

Security Practices and Procedures Decision Advisors implements industry-standard security measures to protect your personal data from unauthorized access, misuse, or disclosure. All employees and third-party service providers are bound by confidentiality agreements and are trained to ensure compliance with our data protection practices. Personal data is only retained for as long as necessary to fulfill its intended purpose or as required by law.

Information Collected

  • Basic Information: We may collect personal information such as your name, email address, company name, phone number, and professional title when you engage with our website or services.
  • Cookies: Our website uses cookies to enhance your experience and gather usage data. You may modify browser settings to reject or delete cookies.
  • Usage Information: We collect non-identifiable data such as IP addresses, browser types, and interaction history to improve website performance.
  • Third-Party Information: We may receive additional information about you from trusted partners, only with your explicit consent.

Processing of Data Data is processed to provide services, respond to inquiries, ensure security, maintain business operations, and comply with legal obligations. Access is limited to authorized personnel and subject to strict confidentiality.

User Rights You have the right to:

  • Access, correct, or delete your personal data
  • Withdraw consent at any time
  • Object to data processing on legitimate grounds
  • Lodge complaints with appropriate data protection authorities

Use of Information We use the information for:

  • Service delivery and performance
  • Responding to queries and support
  • Website optimization and analytics
  • Regulatory compliance
  • Sending service updates and administrative communications

Anonymous Data

Aggregated and anonymized data may be used for research, analysis, or marketing. No personally identifiable information is included.

Third-Party Sharing

We may share your data with third-party service providers strictly for service fulfillment, under binding agreements ensuring confidentiality. We do not sell your personal data for direct marketing unless you have given consent.

Data Retention and Transfer

Personal data is retained only as long as required for business or legal purposes. Information may be stored or processed in jurisdictions with varying data protection laws. We ensure appropriate safeguards for international data transfers.

Security

We adopt secure data storage and transmission protocols (e.g., SSL encryption) and follow industry standards like PCI-DSS. However, no system is entirely immune from breaches, and users share data at their own risk.

Children's Privacy Our services are not intended for individuals under the age of 13. If we become aware that personal data of a child under 13 has been collected, we will take steps to delete it immediately.

Account and Data Changes

Users may update or delete personal information, close accounts, or challenge data processing practices by contacting our support team. We will act on such requests promptly, typically within 72 hours.

Policy Updates

This Privacy Policy is subject to periodic revision. Changes will be posted on the website and, if significant, communicated via email or website notification.

Working Days and Customer Support

  • Working Days: Monday to Friday (official report processing and dispatch)
  • Customer Support: Available 24/7 via email and phone, including weekends